Qi IDMS Single Sign-On

SSO Authentication Failed

We couldn't verify your session credentials from the IDMS Portal.

Status Code ERR_SSO_TOKEN_INVALID
Reason Invalid or corrupted SSO token
If this issue persists, please reach out to Qi IT Operations or verify your IDMS SSO certificate configuration.

Pending Appointments

Review and process customer video KYC requests

● Manager
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📲 Join your Video KYC

For document scanning and the most secure experience, join the call from the TrueID app.

Note: document scanning isn't available in the browser.

📞 Join Video Call

Connecting to server…

Your Customer/Application ID

Waiting for the manager to accept…

You're in the waiting room. Please hold on.

Connecting…
Customer is scanning their ID…
Preparing scan…
Customer is scanning their ID…
Please wait while the customer completes this step...
1 Initiate Session
2 Document Verification
3 Face Match
📄 Document Detected

Result

No messages yet

Location

Click "Get Location" to find customer's location. This should be India.

Liveness Check (Optional)
ID document
Selfie & Face Match

KYC Records