Pending Appointments
Review and process customer video KYC requests
●
Manager
Loading appointments...
📲 Join your Video KYC
For document scanning and the most secure experience, join the call from the TrueID app.
Note: document scanning isn't available in the browser.
📞 Join Video Call
Connecting to server…
Your Customer/Application ID
Customer ID is required to
join.
Waiting for the manager to accept…
You're in the waiting room. Please hold on.
Connecting…
Customer is scanning their ID…
Preparing scan…
Customer is scanning their ID…
Please wait while the customer completes this step...
1
Initiate Session
2
Document Verification
3
Face Match
📄 Document Detected
Result
No messages yet
Location
Click "Get Location" to find customer's location. This should be India.
Liveness Check
PAN Card
Selfie & Face Match